Sunday, November 9, 2008

Flashback into 2006


The full text of a forum item written in 2006:

This is to protect your rights as a subscriber to a telecommunication company such as Sun Cellular.

On a romantic afternoon of Feb 14, I suddenly couldn't send and recieve text and calls through my Sun Cellular. The reason, network failure.

I reported the problem the following night, expecting that they could restore the network within 24hrs. And guess what, 10days after, Sun Cellular did not make any concrete solution to the problem, did not even consider to send one of its people to make an actual physical field test in our area RATHER they had the guts to close the case because according to them, there's no problem in the network!!! When I asked them what their basis for making such conclusion is, they said, that is what's indicated on their bulletin board in their comfy office in Libis. Well, what can you say?!?!?

Btw, this is not an isolated case. I already asked several sun cellular subscribers in our area, and it was not surprising to find out that they too are experiencing the same network related problem.

To all SUN CELLULAR PEOPLE. Don't blame it to the cellphone!!! Your subscribers are not dumb!!!

I tried my Sun sim with four different cellphones and still the situation didn't change, network failure. When I used my four cellphones with other networks' sim, they worked perfectly. I did the same tests in three different locations outside my area in Pasig. My four cellphones worked perfectly with my Sun sim.

This clearly means that the problem is not with the cellphones nor with the sim itself. THE PROBLEM HAS SOMETHING TO DO WITH SUN CELLULAR'S NETWORK COVERAGE IN OUR AREA!!!

Well, it's already 2008 and I still can't get a decent signal in my room. You know what, I'm just glad that the SIM only cost P70.00.

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